Exchange in 3 steps
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Choose how much ETH to send and enter your Zcash address on Zcash mainnet.
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Hit Exchange to open your order page with the live rate and deposit details.
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Transfer ETH to the address on your order — after confirmations, ZEC is sent to your wallet automatically.
What do you need to know?
- Native on Arbitrum One confirmations are usually fast.
- Send ETH on Native on Arbitrum One only — not other L1/L2s unless your order says otherwise.
- Leave enough native gas token in your wallet for network fees.
- ZEC not visible yet? Wait a few minutes, resync your wallet, then contact support with your order ID if the payout tx is already listed.
Ethereum on Arbitrum One
Always match ETH on Native on Arbitrum One when you send or receive — wrong-network transfers may not be credited.
Before you send
Use a wallet that supports Native on Arbitrum One.
Verify the deposit network on your order page matches your wallet.
Zcash — optional shielded privacy
ZEC supports transparent and shielded addresses — pick the receive format your wallet actually supports.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Before you swap
Avoid wrong-network deposits and address format mistakes — read these guides first.
Coin swap hubs
More no-KYC swap pairs and guides for each asset.
Frequently asked questions
Do I need KYC to swap ETH to ZEC?
No. SendSwap is a non-custodial instant exchange — no account, no ID checks, and no KYC for Ethereum to Zcash swaps.
How long does ETH to ZEC take?
Most swaps finish in 1–5 minutes. Timing depends on Native on Arbitrum One and Zcash mainnet confirmations and current network load.
Is ETH to ZEC non-custodial?
Yes. You send ETH from your wallet and receive ZEC directly to the address you provide — SendSwap never holds your keys.
What if I send ETH on the wrong network?
Always match the network on your order page (Native on Arbitrum One for deposits). Wrong-network sends may not be credited — read our swap safety guides before you send.