Welcome to SendSwap. These Terms of Use (“Terms”) govern your access to and use of the SendSwap platform (“SendSwap,” “we,” “us,” or “our”). By accessing or using our service, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By using SendSwap to swap or exchange cryptocurrencies, you agree to these Terms of Use, our Privacy Policy, and any additional policies or terms we may provide. These Terms constitute a legally binding agreement between you and SendSwap.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into these Terms. By accessing or using SendSwap, you represent and warrant that:
- You meet the minimum age requirement in your jurisdiction.
- You are not located in, or a resident of, any jurisdiction subject to comprehensive sanctions, including but not limited to North Korea, Iran, Syria, Cuba, and the Crimea, Donetsk, and Luhansk regions.
- You are not listed on any applicable sanctions or restricted persons list.
- Your use of SendSwap complies with all laws and regulations applicable in your jurisdiction.
3. Services Provided
SendSwap provides a non-custodial cryptocurrency swap interface that allows users to exchange cryptocurrencies across multiple blockchains.
SendSwap does not hold, store, or manage cryptocurrency on behalf of users. You are solely responsible for managing your own wallet and private keys. We are not responsible for any loss or damage arising from the use of any wallet or the loss of private keys.
Our standard service is designed for privacy: no account registration, no KYC, and no saved transaction logs on our platform. You send from your wallet and receive directly to the destination address you provide.
4. Compliance
You are responsible for ensuring your use of the service complies with applicable laws in your jurisdiction. For support inquiries, contact [email protected].
5. User Responsibilities
When using SendSwap, you agree to:
- Maintain Security: Secure your device, wallet, and private keys. We are not responsible for lost, stolen, or compromised wallets.
- Comply with Applicable Laws: Comply with all applicable laws and regulations in your jurisdiction, including tax, anti-money laundering, and sanctions laws.
- Provide Accurate Details: Enter correct payout addresses, amounts, and network selections. Blockchain transactions cannot be reversed once confirmed.
- Acknowledge Risks: Accept the risks associated with cryptocurrency transactions, including price volatility, regulatory changes, and technology-related issues.
6. Prohibited Activities
You agree not to use SendSwap to:
- Engage in any fraudulent, illegal, or unauthorized activity.
- Launder money, finance terrorism, or evade sanctions.
- Process proceeds of criminal activity.
- Attempt to hack, overload, or disrupt the platform or its infrastructure.
- Circumvent or attempt to circumvent any compliance or security measures.
- Engage in any activity that violates applicable laws or regulations.
We reserve the right to restrict access and report activity to relevant authorities if prohibited use is suspected.
7. Privacy and Data
SendSwap does not require users to create an account for standard swap transactions. We collect only what is necessary to operate the platform and meet limited legal obligations, as described in our Privacy Policy.
8. Transaction Fees
SendSwap charges fees for cryptocurrency swaps, which are included in the rate displayed before confirmation. Fees may vary depending on network conditions, swap amount, and the currencies involved. By confirming a transaction, you agree to the fees displayed at the time of confirmation.
9. Risks and Disclaimers
Cryptocurrency Volatility: The cryptocurrency market is highly volatile. Prices can fluctuate significantly between the time a transaction is initiated and when it is completed. We are not responsible for losses due to market fluctuations.
Technology Risks: The platform relies on blockchain networks and internet infrastructure, which may experience downtime, congestion, security incidents, or errors. We do not guarantee uninterrupted or error-free access.
Blockchain Networks: The platform relies on blockchain networks outside our direct control. We are not liable for failures, delays, or errors caused by blockchain networks.
No Investment Advice: We do not provide financial, investment, legal, or tax advice. All transactions are made at your own risk.
10. Limitation of Liability
To the maximum extent permitted by applicable law, SendSwap, its operators, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
- Loss of cryptocurrency due to technology issues, user error, or blockchain network failures.
- Financial losses due to price volatility or exchange rate fluctuations.
- Unauthorized access to your wallet or private keys.
- Delays or failures caused by blockchain congestion.
- Actions taken to comply with legal or regulatory obligations, including transaction blocking.
11. Indemnification
You agree to indemnify and hold harmless SendSwap, its operators, affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or related to your use of the service, your breach of these Terms, or your violation of any applicable law or third-party rights.
12. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the platform after any modification constitutes acceptance of the revised Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of laws principles. Any dispute arising from or relating to these Terms or your use of SendSwap shall be resolved through binding arbitration where permitted by law, unless otherwise required by applicable law.
14. Termination
We may, at our sole discretion, restrict, suspend, or terminate your access to the platform at any time and for any reason, including suspected violation of these Terms or compliance with legal requirements. Termination does not affect rights or obligations accrued prior to the termination date.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact
General support: [email protected]
By using SendSwap, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.